51%
say their trust in recruitment has dropped in the last 12 months
47%
have walked away from a hiring process because of poor communication
92%
are more likely to apply when the salary range is listed
Here’s what candidates want you to know about hiring.
Is your hiring process ready for the candidate of 2027?
More than 500 candidates across Australia, New Zealand, Canada and the US shared how they feel about recruitment today. We’ve paired their answers with analysis from Scout Talent’s leaders to give you practical frameworks to win the best talent in 2027.
What’s inside
- The biggest gaps in hiring. Where hiring managers and candidates disagree, and by how much.
- Inside the candidate experience. Job ads, salary transparency, silence after applying, feedback and how many interviews feel reasonable.
- The 2027 candidate. How people use AI to apply, and what they think about you using it.
- Six steps to a hiring process that sees people first. Practical changes, most of which you can make with the tools you already have.
- Commentary from our team. Andrea Tjoeng-Davey, Helen Dwyer, Carlos Amador and Dean Medwid share what they’re seeing with clients and in their own recruiting.
Who this guide is for
Built for HR professionals who hire alongside everything else.
You’re juggling volume, a small team and pressure to move fast, and you still want every candidate to feel looked after. This report shows you what candidates want, and where AI helps and where it gets in the way. Only 6% are comfortable with AI making the final call, and 58% want to talk to a real person at some point.
