An employee engagement survey that tells you what your people actually think, not what they think you want to hear.
Run your employee engagement survey with Scout Talent, an independent third party, so your team can respond anonymously and honestly. You get a clear picture of how people genuinely feel, and a roadmap for what to do about it.
Trusted by 1,100+ clients
If your last employee survey changed nothing, the data probably wasn't honest to begin with.
When employees aren’t confident their responses are truly anonymous, they answer carefully rather than truthfully. When surveys are run internally, people assume, rightly or wrongly, that someone can identify them. The result is data that looks reasonable, points to nothing specific, and changes nothing. That’s the survey graveyard most organizations have visited at least once.
As experienced employee engagement survey providers, Scout Talent runs your survey as an independent third party, which means your people can say what they actually think. That’s the foundation of data worth acting on.
The process
Engaging an independent third party removes bias from every stage of the process, from survey design and data collection through to analysis. Your team knows the results go to an external specialist first, not directly to HR or leadership, which changes how honestly they respond. We manage the entire process from setup through to results presentation so the workload on your team is minimal.
Confidentiality
Anonymity isn’t just a nice-to-have. When employees believe their responses can be traced back to them, even without proof, they answer cautiously. As an independent provider, Scout Talent has no stake in your organization’s internal politics, which means your people can respond freely and the data you receive reflects what they actually think.
The questions
Our survey covers 16 key areas across 88 questions, including leadership, communication, fairness, workload, and career development. Questions are tailored to reflect your organization’s language and structure, and open-ended questions give employees space to raise issues in their own words. The survey takes 10 to 15 minutes to complete, enough to be comprehensive and short enough to actually get done.
Communication
How you introduce the survey to your team directly affects how many people complete it. We provide template communications and guidance on how to frame the survey, when to send reminders, and how to reach employees who aren’t at a desk. Getting this right is the difference between a 30% and a 70% completion rate.
Analysis and playback
Raw data doesn’t tell you what to do next. Our specialists analyse your results, identify the patterns that matter, and walk your leadership team through the findings in a clear, easy-to-understand presentation. You leave with specific recommendations and a framework for communicating outcomes and next steps back to your people.
Benchmarking
Running your survey consistently over time lets you track whether things are actually improving. We benchmark your results against prior years and relevant industry averages, giving you both an internal and external frame of reference. This turns a one-off exercise into an ongoing measure of organizational health.
How our employee engagement survey service works, from setup to action plan.
We design and set up your survey
We work with you to tailor question language and structure to your organization before anything goes live. Distribution lists, communication templates, and completion windows are all confirmed in advance. Setup typically takes one to two weeks from engagement start.
Your team completes the survey
The survey is distributed to your people with clear communication about its purpose, independence, and anonymity. Completion reminders are timed to maximize participation without creating pressure. Results are collected and processed independently, with no individual responses visible to your team.
We analyse the data
Our specialists review your results across all 16 key areas, identify the themes that need attention, and prepare a clear visual report with departmental breakdowns where relevant. We contextualize your scores against prior surveys and industry benchmarks so you understand not just what the data shows, but what it means.
We present findings and help you plan next steps
We walk your leadership team through the results in a dedicated playback session, highlighting priority areas and practical recommendations. You leave with a clear picture of what's working, what needs attention, and how to communicate the outcomes back to your people so the survey doesn't become another tick-box exercise.
284%
Improvement in employee net promoter score achieved by one Scout Talent client after acting on survey insights
16
Key areas measured in every survey, from leadership and communication to career development and wellbeing
10+
Years Scout Talent has been running employee engagement surveys for organizations across every major industry
How BRAMS gave their people a safe space to speak up, and saw a 284% improvement in employee net promoter score.
Broome Regional Aboriginal Medical Service knew they had workplace culture concerns but needed a confidential way to understand the full picture. Running an anonymous employee engagement survey through Scout Talent gave their people the confidence to share honest feedback for the first time. After implementing organization-wide changes based on the findings, BRAMS achieved a 284% improvement in employee net promoter score, a 54% increase in respect for management, and a 23% rise in overall employee satisfaction.
What organizations ask before running an employee engagement survey.
How do you ensure responses are truly anonymous?
As an independent third party, Scout Talent collects and processes all responses, and your HR team and leadership have no access to individual results at any stage. To protect anonymity further, we apply a minimum response threshold before breaking results down by department or team, so small groups cannot be identified. Your people know this upfront, which is a significant factor in getting honest answers.
What if our team doesn't complete the survey?
Participation rates are directly tied to how the survey is introduced and communicated. We provide template wording, timing recommendations, and reminder guidance to help you reach as many people as possible, including employees who aren’t at a desk. Organizations that follow our communication approach consistently achieve strong completion rates.
What do we do with the results once we have them?
Our specialists present the findings to your leadership team in a clear playback session, walking through priority areas and providing specific recommendations. You also receive guidance on how to communicate outcomes back to your people, because closing the loop is what prevents the survey from becoming another exercise that nobody trusts.
How long does the whole process take?
Setup typically takes one to two weeks from engagement start. The survey is then open for two to three weeks to allow adequate time for completion. Analysis and results presentation follow shortly after, meaning most organizations have actionable insights within six to eight weeks of starting.
How often should we run an employee engagement survey?
Most organizations benefit from running a full survey annually, with shorter pulse surveys in between to track progress on specific focus areas. Annual surveys allow you to benchmark year-over-year and demonstrate to your people that their feedback is being taken seriously over time.
Other ways Scout Talent can support your organization.
Employer Branding Services
Survey insights are often the starting point for building a stronger employer brand. Our employer branding service helps you turn what you learn into a compelling employee value proposition
Recruitment Campaign Service
When you're ready to hire, our recruitment campaign service delivers a screened shortlist for any role, for a flat fee.
Recruitment Process Outsourcing
For organizations with ongoing or high-volume hiring needs, our RPO service acts as your dedicated recruitment function without the cost of building one internally.
Recruitment Software
Manage your talent pool, post roles, and keep your recruitment process running year-round with Scout Talent's recruitment software platform.
Better hiring starts with understanding what your people actually think.
Find out how Scout Talent’s employee engagement survey service can give your organization
the honest insights it needs to improve culture, reduce turnover, and make better decisions.
