Yeti Refrigeration
Filled Hard-to-Hire Roles in 15 and 25 Days While Cutting Recruitment Costs by ~75%
- Industry: Commercial & Industrial Refrigeration Services
- Employees: 1 - 10 employees
- Region: British Columbia, Canada
- Website: https://yetirefrigeration.ca/
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Roles:
- - Refrigeration Mechanic (Red Seal or 3rd/4th Year Apprentice)
- - Estimator (Industrial/Commercial Refrigeration & HVAC)
Yeti Refrigeration Inc. is a Canadian provider of commercial and industrial refrigeration services, supporting businesses that rely on reliable, time-sensitive cooling systems. As demand for skilled refrigeration professionals and operational leadership continues to rise, securing top talent is critical to maintaining service quality and supporting growth.
Like many organizations in the skilled trades sector, Yeti operates in a highly competitive labour market, where qualified candidates are in short supply and hiring delays can directly impact business performance.
The Challenge
Recruiting for skilled trades and technical roles has become challenging, and Yeti Refrigeration was feeling the impact firsthand. With demand for work strong and projects underway, the business needed to hire both an experienced Refrigeration Mechanic and a skilled Estimator to keep pace.
The Estimator role had sat on Yeti’s organizational chart for some time, but the team needed the right recruitment partner to confidently hire for a position requiring both technical expertise and commercial insight. At the same time, attracting experienced Refrigeration Mechanics proved difficult in a highly competitive skilled-trades labour market, where qualified candidates are often not actively looking.
Yeti’s key challenges included:
- Niche & Specialized Roles: Both positions required highly specific skill sets, limiting the number of suitable candidates available locally.
- Limited Internal Bandwidth: Without an internal HR function, Yeti’s owners and managers had limited time to manage a comprehensive recruitment process alongside day-to-day operations.
- Competitive Labour Market: Experienced refrigeration professionals are in high demand, making it difficult to stand out without a strategic recruitment approach.
- Past Recruitment Challenges: Previous experiences with traditional recruiters had not consistently delivered the quality or transparency Yeti needed.
Yeti Refrigeration needed a trusted recruitment partner to support both technical and professional hires, actively compete for scarce talent, and deliver results, without pulling focus away from running the business.
The Solution
In partnering with Scout Talent, Yeti Refrigeration found a strategic way to reclaim time while accessing a deeper pool of top talent in a highly competitive labour market.
Rather than relying on traditional recruiters or managing hiring internally, Scout Talent acted as an extension of Yeti’s team, owning the recruitment process end to end and delivering value quickly.
The solution included:
✓ Dedicated Recruitment Team:
A team of Recruitment Specialists and a Sales and Account Executive handled the entire hiring process, from sourcing and screening to candidate engagement and interviewing, lifting the burden from the internal HR team.
✓ Strategic Multi-Channel Recruitment Marketing:
Professional job ad copy, targeted placements across key channels such as LinkedIn, Indeed, and Glassdoor, and a branded landing page ensured Yeti’s roles reached the right audience, generating strong candidate interest despite a limited labour market.
✓ Active Candidate Management & Screening:
Scout Talent managed candidate screening, communication, and follow-ups throughout the campaign. This ensured a positive candidate experience while saving Yeti significant time reviewing resumes and coordinating interviews.
✓ Transparent Process & Flexible Process:
Regular updates, proactive communication, and ongoing refinement of job ads and targeting strategies kept Yeti fully informed throughout each campaign, while ensuring a strong and consistent candidate experience.
✓ Access to the Full Talent Pool:
Yeti retained access to the complete pool of qualified applicants generated during the campaign through the Scout Talent platform. This ensures that if they choose to hire for similar roles in the future, they can tap into the same vetted candidates without incurring any additional recruitment fees
✓ Cost-Effective, Flat-Fee Recruitment:
By leveraging Scout Talent’s flat-fee recruitment model, Yeti was able to hire for both technical and professional roles without percentage-based placement fees, resulting in approximately 75% savings compared to traditional recruitment agencies.
The Results
The strategic partnership with Scout Talent delivered immediate and measurable improvements for Yeti Refrigeration’s hiring process:
Filled Two Long-Standing Critical Roles Faster Than Expected
Through targeted recruitment campaigns, Scout Talent successfully supported Yeti Refrigeration in filling two critical vacancies across both technical and professional functions. Scout Talent attracted a total of 43 qualified applicants across both campaigns, enabling Yeti to:
- Hire 1 Refrigeration Mechanic within 25 days for a hard-to-fill role in a tight skilled-trades labour market
- Hire 1 Estimator in just 15 days for a role that had existed on the organizational chart but remained unfilled for an extended period
These fast, high-quality hires helped Yeti keep projects moving while building the internal structure needed to support continued growth.
Reclaimed Critical Time for Leadership and Managers
By outsourcing the recruitment process to Scout Talent, Yeti’s leadership team was freed from the time-consuming demands of sourcing, screening, and candidate coordination. With Scout Talent managing candidate care, screening, and reference checks, the team was able to focus on delivering projects, managing operations, and growing the business.
Established a Trusted, Ongoing Recruitment Partnership
The campaign replaced an ad-hoc, internally managed hiring approach with a structured, transparent, and professionally run recruitment process. The quality of candidates, consistent communication, and ability to build a reusable talent pool established Scout Talent as a trusted long-term recruitment partner, not just a one-time hiring solution.
“Since we started working together, it’s been really good. You guys have been very polished, from the landing page to bringing us quality candidates. It’s been over and above what we get when we do it ourselves.
Matt and I are always trying to get things off our plate so we can focus on our core competencies, and working with Scout Talent has really helped with that. When you’re a company our size, you can’t afford a full-time HR person, so it’s kind of like subcontracting that out.”
Byron Conroy
Owner, Yeti Refrigeration
Better Recruitment. Stronger Organizations.
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