Hiring for retail sales skills may be one of the many challenges you face as a retail employer. Talented salespeople take your business to the next level, but finding the best salespeople for the role can feel like a never-ending pursuit. The right tools and processes, however, will make finding those ideal candidates quicker and easier. Here are the best strategies to hire for retail sales skills.<\/p>\n
Many recruitment advertisements in retail look the same, except for the brand name. You recognise these. They usually look something like this:<\/p>\n
\u201c[Retail business name] is seeking motivated salespeople to work for us in a fast-paced, challenging work environment. The ideal candidate will have strong interpersonal skills and work as part of a team. You will be expected to:<\/em>\u00a0<\/em><\/p>\n Generic task description 1<\/em><\/p>\n Generic task description 2\u2026\u201d <\/em><\/p>\n Going to market is expensive and you don\u2019t want to waste time wading through irrelevant applications.<\/p>\n Make yours stand out!<\/p>\n Don\u2019t copy and paste your job description. Instead, use it to bring your advertisement to life and inject the personality of your brand. Refer to the primary duties in the role, and tweak and refine the copy to attract the best retail salespeople. Talk about the benefits you offer, what\u2019s in it for them. Use attractive brand imagery and embed videos<\/a> if you can.<\/p>\n Check out our article: \u201cHow do you handle high turnover in retail?\u201d\u00a0<\/strong><\/em><\/a><\/p>\n<\/blockquote>\n There\u2019s no hiding the fact that salespeople need sales personalities<\/em>. This might seem obvious, but you may be surprised by the number of employers who don\u2019t use tools to quantify and assess these vital attributes to ensure they make the right choice.<\/p>\n While, of course, some skills can be taught, others are innate. Likability and enthusiasm, while attractive in a candidate, doesn\u2019t necessarily translate to strong sales skills.<\/p>\n Behavioural testing is a great way to identify candidates with retail sales skills. Some tools, such as the McQuaig Word Survey behavioural tool<\/a> our Shortlisting & Selection Specialists use at Employment Offices, even provide you with a complete sales profile of your top candidates.<\/p>\n Use screening questions in your recruitment advertisement and probe deeper during secondary interviews. This gives candidates the chance to demonstrate their skills, experience and personality.<\/p>\n\n
Use behavioural testing for retail sales skills<\/h3>\n
Use the right screening and interview questions<\/h3>\n
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